Chief Executive: Stuart Sillett
A leading authority in this country on mediation assessment, Stuart has been with NFS for over 10 years. He has contributed significantly in the innovation and successful development of ground breaking mediation models that make conflict management an essential ingredient of the Anti-Social Behaviour policies of local authorities, housing and other statutory agencies. With a substantial case work and management experience behind him, Stuart has played a primary role in turning NFS Mediation in to one of the country’s most innovative and successful community mediation services.
Stuart has 23 years restorative justice practitioner experience, gained through working with the Hampshire Probation Service and various statutory and voluntary bodies.
In particular, Stuart has worked extensively in the fields of housing management; mental health; substance misuse and public protection. He has served regularly on multi-agency public protection agreement panels and worked intensively with serious and potentially dangerous offenders.
Services Manager: Sue Massarweh
Instrumental in working with Stuart Sillett to drive NFS forward for the future, Sue’s role as Services Manager means she is continuing to work as an Assessment officer, but also works with Stuart on a management basis. Previously she worked in Housing with Bournemouth City Council’s Supporting People. She is a qualified mediator with a BSc in Psychology; Sue has worked with over 1000 households since joining NFS and is an active restorative justice practitioner.
Sue has also previously worked as a panel member for the Wessex Youth Offending Team working under the principles of restorative justice, as well as an Appropriate Adult for the National Children’s Home (NCH). She has also been part of an innovative published research project which was about the affects Anti-social behaviour orders have on young people and their families.
Office Manager: Graham Soane
Responsible for the day to day running of NFS’s North Hampshire office in Basingstoke , which includes developing & expanding the services offered to the local area.
With 30 years experience with HMRC working in various roles as a team leader and Investigator he has brought his administration, listening & negotiations skills into in mediation field for the last 5 years under taking 100’s of assessments as an Assessment Officer & is a trained mediator.
Assessment Officer: Sheila Dawkins
Formerly a chartered occupational psychologist and associate fellow of the B.P.S, Sheila was for over 20 years involved in the assessment and rehabilitation of people who were long term unemployed who predominantly had health problems not just physical, but also psychiatric issues, to help them get back into the workplace.
With 5 years experience as a neighbourhood warden in the Test Valley, 27 years as a qualified cartographer responsible for training and supervising at Ordnance Survey in Southampton and having worked on 100’s of cases as an expert employment consultant witness for the courts her diverse work experiences allows her to have much empathy with people from all walks of life.
As an assessment officer Sheila has worked with over 2000 households in her role at NFS Mediation.
Assessment Officer: Katie Cook
Katie is an assessment officer having worked with over 750 households in her role at NFS Mediation. Katie is also a trained mediator.
CiPD DipM qualified; Katie brings work experience from a housing association and with the Police, as well as many years marketing products in the IT marketing place. Qualified for over 15 years she uses her knowledge and experiences to empower her in her role at NFS Mediation.
Assessment Officer: Helen Abrahams
Based in our Basingstoke office, Helen is an assessment officer who covers north and south east Hampshire. Very experienced within the mediation and assessment ASB field, Helen has delivered many hundreds of cases for NFSM.
Helen’s history includes extensive work in the field of supporting young people and dealing with threats of homelessness, health and substances misuse issues. Helen has an developing interest in NFSM new services and is steering our new HOMES Hoarding Service as well as assisting in launching a new NFSM intergenerational service.
Finance Coordinator: Janet Teather
Responsible for the day to day financial management of the organisation for over 10 years, Janet has brought much accountancy knowledge and skills to the organisation. As well as being Sage trained Janet is an experienced administrator with a strong background in special needs education. A fully trained mediator she has carried out many mediations and assessments for the service.
Mediation Systems Co-ordinator: Sarah Dodd
Responsible for the administration of the mediation service, Sarah co-ordinates all the mediation referrals working with many outside organisation. She is instrumental in organising our many qualified mediators and ensuring that the workshops that are provided quarterly are designed to maximum benefit of the mediators to assist in developing their mediation skills. Sarah also coordinates our training programmed liaising with our attendees and trainers. With strong administrative background gained from a varied and challenging work back ground. Qualified as a mediator Sarah has carried out mediations and assessments for the service and has over 10 years’ service with NFS Mediation.
Finance Administrative Assistant – Sarah Budd
Responsible for assisting all our financial and administrative systems, Sarah has significant experience in the financial and care sectors. Sage trained and Association of accounting technicians (AAT) accredited and qualified in Business Administration, Sarah contributes enormously to the day to day running of both our Southampton and Basingstoke offices.